After Hours Enquiry Response for Australian Property Agencies | Handler24

Australia · Property Agencies

Hot buyers enquire on weekends.
Your negotiators are at opens.

Handler24 deploys a fully managed digital employee that answers every buyer and vendor enquiry in under 180 seconds, Saturday opens, Sunday evenings, public holidays, qualifies against your criteria, and books inspections and appraisals straight into your diary. Integrated with PropertyMe, Rex, Property Tree and VaultRE.

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Australian Privacy Principles aligned · 4 agencies/month

Buyer enquiry · Sat 2:10pm
3 bed, pre approved, Brisbane
Inspection booked 2:11pm
Appraisal request · Sun 7:38pm
4 bed vendor, listing this quarter
In the diary 7:39pm
Portal enquiry · Public holiday
Townhouse, finance in place
Qualified in 90 sec

The weekend leak every
Australian agency is paying for.

Enquiries peak around Saturday opens and Sunday evenings, precisely when your team is on the road or offline.

42 hrs
Average business response time to a new sales lead, while your buyer enquires with two other agencies.
Harvard Business Review
5 min
The window before a hot buyer moves on and books their inspection with whoever replied first.
InsideSales.com
90 sec
Handler24's typical response on every enquiry, Sunday 9pm included. Backed by a contractual sub 180 second SLA.
Handler24 SLA

What your digital employee
handles while you're at opens.

Sales
Buyer enquiries, qualified
Portal and email enquiries answered instantly, qualified on budget, finance position and timeline, and booked into inspections, so hot buyers stay in your pipeline instead of the agency next door's.
Listings
Appraisal requests, booked
Vendor enquiries are the highest value messages your agency receives. Each one is qualified on property, timeline and motivation, and an appraisal appointment lands in your diary before Monday.
Coverage
Weekends, actually covered
Saturday opens, Sunday evenings, public holidays, the full after hours window intercepted, focused on high ticket sales qualification rather than routine rental administration.
Your Stack
PropertyMe. Rex. VaultRE.
Qualified records and bookings sync into the systems your agency already runs, PropertyMe, Rex, Property Tree, VaultRE, via a pipeline runs stateless. Aligned with the Australian Privacy Principles.
PropertyMeRexProperty TreeVaultREInspection bookingsAppraisal requestsAustralian Privacy PrinciplesWhatsApp Business APIGoogle Calendar

Asked by every agency
before they deploy.

Can it handle the Saturday open rush?
That's exactly what it's built for. While your negotiators run opens, every enquiry that lands, portal, email, WhatsApp, is answered in under 180 seconds, contractually, qualified, and booked. Your team finishes the day's opens and finds the follow up already done.
Does it work with our property management software?
Deployments integrate with PropertyMe, Rex, Property Tree and VaultRE, plus Google Calendar and the WhatsApp Business API. Bespoke setups connect through custom webhooks during your five day build week.
Is this for property management or sales?
The deployment is focused where the money is: sales qualification, buyer enquiries, vendor appraisals, inspection bookings. It can triage rental enquiries as well, but the system is positioned for high ticket revenue capture, not arrears administration.
How is our data handled?
Data handling is aligned with the Australian Privacy Principles, and the deployment runs stateless, enquiry data passes straight through into your CRM, never into a vendor database. Cancel any time and keep the working infrastructure and your data.
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Operational in 5 business days · 4 firms onboarded per month