Handler24
Case Studies — Handler24
Verified Results

Real businesses.
Measurable outcomes.

Every number below comes from actual client data. No projections, no estimates.

90s

Average first response time

21×

Higher conversion vs slow response

78%

Reduction in inbox management time

3.2×

Average ROI in first 90 days

Real Estate · North London
Responded in 45 seconds
Lead qualified ✓
Viewing booked automatically
+£180K in 90 days
Real Estate North London

How Marchmont Properties stopped losing Saturday leads

A 12-agent estate agency was losing an estimated 3–4 viewings per week to slow email response. Leads submitted Friday evenings or on weekends received replies Monday — by which point 60% had instructed a competitor.

Handler24 took over all inbound enquiry management, qualifying intent and booking viewings directly into agents' diaries — without any human involvement required out of hours.

38h → 90sFirst response time
+34%Viewing conversions from leads
£180KEst. additional revenue, Q1
Recruitment · Manchester
CV screened automatically
Interview confirmed
Client notified instantly
+12 placements/month
Recruitment Manchester

Axiom Talent: from 42-hour response to instant qualification

A specialist tech recruitment firm managing 200+ weekly candidate applications was averaging 42-hour response times — well below the critical 5-minute window where lead conversion peaks by 21×.

Handler24 now handles all initial candidate screening, client updates, and interview coordination — freeing consultants to focus entirely on relationship work.

42h → 3mAverage first response
+12Placements per month
80%Lower cost vs second SDR hire
We used to lose leads every weekend without knowing it. Now Saturday morning enquiries are handled better than most people in the office on a Monday.
SM
Sarah Marchmont
Director, Marchmont Properties · London
2.5h
LegalLeeds

Hargreaves Family Law: qualifying enquiries before solicitors see them

A 6-solicitor practice was spending 2–3 hours daily triaging enquiry emails. Handler24 now pre-qualifies every inbound enquiry before any solicitor reviews it.

2.5h
Daily time saved per solicitor
60%
Faster qualified lead response
21×
InsuranceDubai

Apex Insurance: capturing after-hours leads that were going cold

A UAE insurance brokerage had 40% of inbound leads arriving outside business hours. Handler24 now handles all after-hours enquiries around the clock.

40%
After-hours leads now captured
AED 240K
Additional Q2 revenue

How we measure results

01 — Baseline

Before measurement

We document your current average response time, lead volume, and conversion rate before deployment — creating a clear before/after baseline.

02 — 30-day review

First month check-in

After 30 days we review response metrics, AI accuracy, lead qualification quality, and any adjustments needed to tone or routing.

03 — 90-day ROI report

Attributed revenue

At 90 days, we produce a full report comparing revenue from Handler24-qualified leads against setup and monthly costs.

Ready to see what this looks like for your business?

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