Handler24 Data + Integrations

The Research

Speed to lead:
what the data shows.

Independent research on what response latency costs high ticket professional firms. Sources cited per figure.

Lead response time and revenue impact: key published findings
Finding Figure Source
Average time for a business to respond to a new sales lead 42 hours Harvard Business Review
Drop in qualification likelihood when response slips from 5 to 30 minutes 21x InsideSales / MIT
Share of buyers who choose the vendor that responds first 78% Lead Connect
Estimated annual revenue lost by UK estate agents to missed calls £119m Estate Agency Industry Research
Callers who never call back after an unanswered call 85% Customer Communications Research
Handler24 contractual maximum response time, 24/7/365 180 seconds Handler24 SLA
Figures compiled from published third party research; each row attributed to its original source. Handler24 SLA figure reflects the contractual response guarantee provided to managed clients.