UK Law Firms · After Hours Intake
Your next case enquires at 9pm.
Your competitors answer Monday.
Handler24 deploys a fully managed digital employee that runs non legal administrative intake on every enquiry, evenings, weekends, bank holidays, in under 180 seconds, contractually. Conflict screening, case criteria, consultation booking. Records into Clio. UK GDPR compliant.
Request a System BuildNon legal administrative intake · UK GDPR compliant · 4 firms/month
PI enquiry · Sat 6:12pm
Road traffic accident, Manchester
Conflict screened 6:13pmCommercial enquiry · Sun 9:30pm
Contract dispute, £180K value
Criteria passed 9:31pmProbate enquiry · Fri 10:05pm
Estate administration query
Consultation booked 10:07pmThe weekend enquiry is already
talking to another firm.
Personal injury and commercial enquiries peak outside office hours, and claimants instruct whoever engages first.
42 hrs
Average business response time to a new enquiry, while the claimant has already contacted two other firms.
Harvard Business Review
5 min
The window before a serious enquirer moves on and books a consultation with whoever engaged first.
InsideSales.com
90 sec
Handler24's typical response on every enquiry, Saturday night included. Backed by a contractual sub 180 second SLA.
Handler24 SLA
What your digital employee
handles while you're in court.
Intake
Case details, captured properly
Every enquiry answered substantively and walked through your intake questions, incident details, dates, jurisdiction, documentation, so fee earners open a structured file, not a one line voicemail.
Screening
Conflicts and criteria, checked first
Your conflict of interest screening questions and case acceptance criteria run on first contact. Enquiries that fail your thresholds are politely closed out; the ones that pass reach a partner already qualified.
Booking
Consultations, in the diary
Qualified enquirers are booked directly into fee earner calendars with the intake summary attached. No phone tag, no Monday morning triage backlog.
Compliance
SRA consistent. Clio connected.
Strictly non legal administrative intake, no advice, ever. UK GDPR compliant data handling, records passed into Clio or your practice system, and the deployment runs in a stateless environment that keeps client data out of third party databases.
ClioConflict of interest screeningSRA consistent intakeUK GDPR compliantConsultation schedulingGoogle CalendarWhatsApp Business APICustom webhooks
Asked by every practice
before they deploy.
Is this compatible with our SRA obligations?
Yes, the digital employee performs non legal administrative intake only: capturing details, running your screening questions, assessing fit against your acceptance criteria and booking consultations. It never provides legal advice or creates a retainer, keeping the workflow consistent with SRA guidance on non lawyer intake. Your firm reviews and approves every script and criterion before go live.
How does it know which cases we actually take?
During a 90 minute diagnostic session we extract your intake partner's real acceptance logic, case types, value thresholds, limitation red flags, funding questions, and encode it into your Context Vault. The system qualifies the way your best intake person would, because it's running their criteria.
Does it integrate with Clio?
Yes, qualified enquiries land in Clio (or your practice management system via custom webhooks) with the full intake summary, and consultations book directly into fee earner calendars. Configured during your five day build week.
What does it cost, and where does the data live?
Every deployment is scoped and priced to the practice during the diagnostic session, intake volume, practice areas and integrations all differ. Data handling is UK GDPR compliant, and the deployment runs in a stateless environment: enquiry data is processed in the moment and written into your systems, never warehoused, so there is no standing database of your clients to breach.
Book Your Diagnostic Session
Operational in 5 business days · 4 firms onboarded per month